Nexaroznz.com • Last updated: 30 May 2026
Privacy Policy
This policy explains how Nexaroznz Limited (HarbourSpin) ("we", "us") collects, uses, stores and shares personal information in connection with nexaroznz.com and related services. We comply with the New Zealand Privacy Act 2020.
Information we collect
- Account / sign-up: name or username, email, password (hashed), age/eligibility confirmations, contact preferences.
- Gameplay and activity: game sessions, progress, in-game actions, rewards, support requests, and moderation/safety signals.
- Device and identifiers: IP address, device type, OS/browser, app/site identifiers, log data, approximate location (derived from IP).
- Analytics and cookies: cookie or similar technology data used to understand site usage and improve performance.
How we use information (and when consent applies)
We use personal information to: create and manage accounts; provide gameplay features; detect fraud, cheating and security incidents; provide customer support; communicate service messages; maintain, test and improve the service; and produce aggregated reporting. Where required or appropriate, we rely on your consent (for example, certain cookies/marketing preferences). Otherwise, we process information when it is necessary for providing the service you request, for our legitimate operational purposes, or to meet legal obligations.
Sharing and third-party processors
We may share personal information with service providers that process it on our behalf, such as hosting/infrastructure providers, analytics providers, email/support tools, and security/monitoring vendors. We may also share information where required by law, to protect users, or in connection with a business transaction (e.g., restructuring), subject to appropriate safeguards.
Cross-border disclosures
Some providers may store or process information outside New Zealand. When we disclose personal information overseas, we take reasonable steps to ensure it is protected in a way that is comparable to the New Zealand Privacy Act 2020 (for example, through contractual protections and vendor due diligence).
Retention
We keep personal information only as long as needed for the purposes described above, unless a longer period is required by law or needed to resolve disputes, enforce agreements, or maintain security records. We then delete or de-identify it where reasonable.
Security
We use reasonable administrative, technical and physical safeguards designed to protect information (e.g., access controls, encryption in transit where supported, and monitoring). No method of transmission or storage is fully secure.
Your rights (NZ Privacy Act 2020)
- Request access to the personal information we hold about you.
- Request correction of your personal information and ask that a statement of correction be attached if we do not agree.
- Make a privacy complaint to us, and you may also complain to the Office of the Privacy Commissioner (NZ).
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.