Age Verification Policy

2) Age gating

• We may require you to confirm your date of birth or confirm you are 18+ before accessing certain pages, features, or account areas.
• We may restrict access based on your responses or other risk signals (for example, inconsistent account details).

3) Age verification methods

To protect minors and meet our obligations, we may verify age at sign-up, before withdrawals, or at any time we reasonably suspect underage use. Verification may include:

• Identity document checks (e.g., passport or NZ driver licence), including validity/age assessment.
• Electronic checks using reputable verification providers (where available).
• Payment/account ownership checks or requesting additional supporting information.

If you do not complete verification when requested, we may limit or suspend account access until verification is completed.

4) Information handling

• We collect only what is reasonably necessary to verify age/identity and prevent underage use.
• We may store verification outcomes and related records to help detect repeat attempts and to meet legal, security, and audit needs.
• We take reasonable steps to protect personal information. For broader privacy details, refer to our Privacy Policy (if published on the site).

5) Suspected or confirmed underage use

If we suspect or confirm that an account is being used by a minor, we may take one or more of the following actions:

• Restrict or suspend access and request verification.
• Decline registration, close the account, and block further use.
• Cancel promotions/bonuses and prevent withdrawals until checks are complete (where applicable and permitted by law).
• Record and investigate related activity to protect users and our services.

6) Requests from parents/guardians

If you are a parent or guardian and believe a minor has used our services, contact us to request account restriction or deletion. Please provide enough information for us to locate the account (e.g., username, email, approximate dates) and be prepared to verify your relationship to the minor and/or your identity.